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Glossary · Foundations

Interested Parties

The stakeholders whose needs and expectations a management system must consider, such as customers, regulators, employees, and suppliers.

Put the term into practice: Risk management software

Interested parties, also called stakeholders, are any individuals or organisations that can affect, be affected by, or perceive themselves to be affected by the management system. Typical examples include customers, regulators, owners, employees, and suppliers.

ISO standards require an organisation to identify its relevant interested parties and their requirements, because those requirements become inputs the system must meet.

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