Glossary · Foundations
Context of the Organisation
The internal and external issues, and the needs of interested parties, that shape what a management system must achieve.
Put the term into practice: Risk management software
Understanding the context of the organisation is the starting point of every ISO management system. It means identifying the internal and external issues that are relevant to the system's purpose, from regulation and market pressure to culture and resources.
This understanding, together with the needs and expectations of interested parties, defines the boundaries and requirements of the system and feeds directly into setting its scope.
