Continuous monitoring: spotting changes before the annual review begins

Monitoring is more than an external cyber score

External ratings can provide signals, but they see neither the contractual scope nor internal dependencies. Reliable monitoring connects objective signals with committed evidence, SLA trends, incidents and changes to the service.

Triggers beat rigid calendars

A change of ownership, new subcontractors, a relocation, a substantial architecture change, repeated SLA breaches or a severe incident should trigger an unscheduled reassessment.

• evidence with expiry date and owner
• risk triggers and escalation thresholds
• open measures and exceptions
• an annual overall decision per critical relationship