Suppliers in the BCMS: making time-critical dependencies genuinely manageable

The BIA determines which supplier is time-critical

Not every contract needs the same depth. What matters is which external service supports a time-critical internal service and which fallback options exist.

Requirements must be verifiable

Do not demand a certificate across the board. Define which recovery targets, reporting channels, subcontractors, exercises and evidence are required for the specific service you consume.

• BCM roles and documented plans
• agreed emergency contacts and reporting deadlines
• evidence of regular exercises
• exit, replacement and data return options